Questions and answers
What people ask before they connect their TikTok account.
Is Lucid Publisher made by TikTok?
No. Lucid Publisher is an independent web app by Lucid Software (LLucid) in Berlin. It uses TikTok's official Login Kit and Content Posting API.
Which accounts can I post to?
Your own account, or an account you are allowed to manage. You log in with TikTok, and the app shows the nickname and avatar of the connected account before you post.
Which videos can I upload?
MP4, MOV and WebM files up to 500 MB. TikTok sets the maximum length for your account, and the app shows it next to the preview.
Do you keep my videos?
No. The video goes to our server only to be passed on to TikTok and is deleted right after. Caption and settings are not stored once the request is complete.
What do you store about me?
The tokens TikTok issues when you log in and your TikTok open_id, until you disconnect. Details are in the Privacy Policy.
Can I post commercial content?
Yes. Mark your own brand or a paid partnership in the app. TikTok does not allow paid partnerships to be private, so the app blocks that combination.
How do I disconnect?
Click Disconnect in the app. This deletes your tokens from our server and revokes the app's access on TikTok. You can also remove it in TikTok under Apps and permissions.
Who do I contact if something goes wrong?
Write to lucas@lucid-software.de. The Support page lists the most common cases.