Support
Questions about Lucid Publisher, a problem with a post or a request about your data: write to lucas@lucid-software.de.
Common cases
- I cannot log inCheck that you are connecting the TikTok account you want to post to. If TikTok limits posting for your account, the app shows that on the posting screen.
- My post does not appearProcessing at TikTok can take a few minutes. The app shows the status after you post.
- I want to disconnectClick Disconnect in the app. This deletes your tokens from our server and revokes the app's access on TikTok.
- I want my data deleted or have a privacy questionDisconnecting removes the data we hold about your account. For any other request, write to the address above.
Who runs Lucid Publisher
Lucas Jesco Darian von Puttkamer, LLucid (sole proprietorship), Berlin, Germany. Full details are in the legal notice (German).